Frequently Asked Questions

Here you can find answers to frequently asked questions regarding booking and the start of your language trip.

Frequently Asked Questions:

Is Lingoschools a language trip agent or a language trip provider?
Lingoschools acts as an agent in the market of language trips. We only act in the name of the language schools and do not mediate language trips in our own name. So you don't enter into a contract with Lingoschools, but directly with the language school. Therefore, we are not responsible for any failure to perfom services of the booked language school.
Do I have to pay for the service of Lingoschools? Why do you offer such low prices?
No, through the use of our services (booking processing, information provision, support the community, etc.) you will not incur additional costs, but you always pay only the same price as in a direct booking at the language school.

We can offer you this free service as we:

a) can achieve significant savings in sales and booking management costs through the online booking.
b) receive a commission from the language school for each trip successfully mediated.

How is an objective presentation of the language schools compatible with a commission model compatible?
Customer satisfaction is our ultimate goal as we want to establish ourselves in the market on a long term basis. A transparent and objective presentation of the language schools is therefore indispensable.

Lingoschools is also constantly striving to expand its portfolio of language schools, because the more language schools we can offer on our website, the less we are dependent on the cooperation with individual language schools. In addition, the language schools want to be represented objectively and factually, because they all are in direct competition with each other. If we were to favour individual schools, other language schools would not be interested any more to be represented on our website.
Are you financially involved in the language schools or do you own language schools?
No, Lingoschools owns no language schools nor do we hold shares in the language schools of our portfolio or are involved in any financial way to them.

About the language schools:

What are these different accreditation and associations in which many language schools are members?
Most of the language schools undergo voluntary regular inspections by independent accreditation institutions to be credibly and to maintain high quality standards in teaching and accommodation. (Seal of quality)
Many language schools are also members in marketing associations who are committed on a political and economic level to the special interests of their national language schools and advertise abroad for the schools to open up new markets. The marketing associations maintain their own quality charters, which requires its members to comply with specific quality requirements. If a language school doesn't comply with the quality requirements, it will be excluded from the association.
Furthermore international operating associations that pursue "higher" motives are to mention. They are committed to international understanding and cultural exchange mechanisms involved in the removal of all barriers that affect the international mobility of educational trips and make up for the establishment of international norms and standards in terms of quality and teaching.
Why are the terms and conditions of the language schools different to those of Lingoschools?
The terms and conditions of the language schools are formulated for the case that language travellers book directly at the school.

Find the suitable course:

What language level do I have?
In the booking form you will be asked to assess your language level. The assessment of your language competences should be carried out according to the European References for Languages​​, which differentiate between six different levels (A1, A2, B1, B2, C1, C2). You can find a brief overview of the language skills you should have on the individual levels in the following table. If you wish more detailed information on the European References for Languages, please read Informationstext in our content field.

If you have difficulties in assessing your own skill levels, please do not worry. The assessment of your level serves only to plan the course booking in the language school and it is in no case irrevocable or permanently. Usually a reliable assessment test is carried out by the schools by which you are then assigned to an appropriate class.

A1: Can understand and use everyday expressions and very basic phrases aimed at the satiation of concrete needs. Can introduce themself and others and can ask people personal questions, for example where do they live, what kind of people do they know or what things do they have. Can interact in a simple way when the other interlocutors speak slowly and clearly and are prepared to help.
A2: Can understand sentences and frequently used expressions related to areas of most immediate relevance (for example information about the person and family, shopping, work, close environment) Can communicate in simple and routine situations in which it comes to a simple and direct exchange of information on familiar and routine matters. Can describe in simple terms aspects of his background and education, the immediate environment and matters in areas of immediate need.
B1: Can understand the main points of clear standard speech on familiar matters like work, school, leisure, etc. Can deal with most of the situation while traveling in a different language area. Can express themself easily and coherently about familiar topics and personal interests. Can describe experiences and events, dreams, hopes and ambitions and give short explanations about opinions and plans.
B2: Can understand the main ideas of complex texts on both concrete and abstract topics, including technical discussions. Can communicate so spontaneously and fluently that a normal conversation with native speakers is possible without strain for each party. Can express themself on a wide range of subjects clear and detailed and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
C1: Can understand a wide range of demanding, longer texts, and recognize implicit meaning. Can express themself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social and professional life or in training and studies. Can express themself clear, well-structured and detailed on complex subjects, showing controlled use of organizational patterns and connectors.
C2: Can virtually understand everything what he/ she reads or listens to. Can summarize information from different spoken and written sources, and reconstruct arguments and accounts in a coherent presentation. Can express themself spontaneously, very fluently and precisely, and also differentiate differences in meaning in even more complex situations.
Which language school is the best for me?
The suitable language school for you depends greatly on your individual preferences. How much should your language trip cost? Shall the language school be located near the coast or more in the interior? Do you prefer a vibrant big city atmosphere or a quiet idyll of a small town? Do you prefer a language school with many students and a large cultural diversity or a small school with an efficient learning atmosphere? Are you an active person and want to enjoy a varied free time and culture program or do you look for a quiet place where you can take a break from everyday life? It is your decision. With us you will definitely find the perfect language school.
What are the differences in the courses and which course is suitable for me?
a) Language level:
The language level you should take depends on your already acquired language skills and accords usually to the European References for Languages. (Reading and listening comprehension, vocabulary and grammar, language structures as well as written and oral expression) Ideally, you should therefore take a course that corresponds to your level or that prepares you for the next higher language level.

b) Content:
You can distinguish in particular between language courses that prepare you to university education or that serve to acquire branch specific or job-related language skills (for example Business English). There are also language courses that do not mediate specific competences but offer a wide range of general language and cultural knowledge. (general courses)

c) Extent:
The extent of a language course depends in particular on the number of lessons per week. All courses with more than 20 lessons per week are so-called "Intensive Courses".

If you wish to get more opportunities to discover people and culture apart in addition to your language course, the ideal option is to combine a standard course with cultural lessons or activities.
If you want to attend a language course for professional reasons, an intensive course is a good option to improve your language skills quickly in efficiently.

d) Number of participants:
Most of the language schools provide apart from group lessons also private lessons.
My English skills and competences in the language of the destination country are not good. How can I communicate there? Will they understand me at the language school?
Besides English, Spanish, French or Italian are mostly also spoken at the language schools. Even if you don't speak any of these languages, please do not worry. The tutors have long experience with language trips and students from all over the world. Often there is at least one teacher in the staff or administration who speaks your native language. In addition, you are not alone in the language school. The students are from all over the world and they are always prepared to help you with any understanding problems.

Insurance and visa:

What does Bildungsurlaub mean and how can I apply for it?
Please read our information text about Bildungsurlaub.
How do I know if I need a visa and where can I get it?
If you are unsure whether you need a visa to enter the destination country, please inquire at the embassy or consular office in your country about the current immigration and visa regulations.
Do I need an insurance and if yes which one?
When traveling abroad, we strongly advise you to take out a private foreign travel health insurance.

If you are concerned that you must cancel your language trip for special reasons such as illness, pregnancy, unemployment etc., you should consider to get a travel cancellation insurance.
How much pocket money should I plan for the language trip?
This question can not be answered. The amount of pocket money depends in particular on your travel destination, catering type of your accommodation, your preferences and financial capabilities, as well as on the leisure and cultural offers of the booked language school.

At some language schools, certain free time activities (visits of museum, city tour, visits of nacional park, dance classes etc.) are included in the course price. Other language schools organize also a free time program but you have to pay an extra charge for participating. In any case you should plan money for travel expenses (tickes for bus and train), visits of cafés and restaurants as well as night clubs and pubs. Special projects like a diving license or sailing trip should be planned timely. You can obtain further information about prices, start dates and course availability at the booked school or the tourist office.

Booking, changes in the booking, payment and cancellation:

How far in advance should I book the language course?
A language trip should be well planned timely. We advise you to book the language trip at least two months before the scheduled start of the journey, as you will need time to book a suitable flight and the school needs your dates to schedule the transfer. You should also plan some time to get a cancellation insurance and / or a foreign health insurance. For traveling to certain countries (for example Russia) you will also need a visa, for which the application and approval also takes time.

You can still book last-minute. We accept your bookings until a week before the planned departure. However, for short-term bookings, you may need to expect that

a) the booking of the course and the accommodation is already processed, but you can not find a suitable flight. In this case you will have to cancel your booking and bear the costs of the cancellation.

b) You have reserved a suitable flight before booking the desired language school, but if the school is already very busy in this period, we might no be able to provide you with a language trip to this school.

c) You have successfully booked both flights and a language school, but you have no time to apply for a visa. Should you therefore be denied entry, we can not compensate the resulting damage.
How does the booking process at Lingoschools work?
Once you have selected a language school and a course, the "Book Now" button will lead you directly to the booking form.

The booking proceeds usually smoothly and easily. If you have any questions or problems regarding the booking form you can contact us via our Service contact
What kind of payment methods provides Lingoschools?
The payment is made directly by bank transfer to the language school. The bank details will be provided in the invoice.
When do I have to pay my language trip?
The settlement date of the payment varies depending on the school, but must always be paid at least 6 weeks before your departure.

If there's less than a month between the booking and the service of the language trip, you have to pay the price upon receipt of invoice.
Can I change the course or accommodation after my booking?
A change of the course or the accommodation after your booking is usually unproblematic. Most of the language schools are very flexible with change of bookings.
Is a change in the booking of a course or accommodation for free?
In the case of a change of the course or accommodation after your booking, the language schools often charge an administration fee. You can ask us for more detailed information about the conditions of the change.
What happens when I have to cancel my language trip?
A language trip can be canceled with Lingoschools at any time. However, you have to consider cancellation fees. The following principle applies: The closer the time of cancellation to the day of departure, the more expensive it will be for you.

We therefore strongly advise you to take out a travel cancellation insurance that bears all costs of the cancellation of the language trip, in certain cases (for example accident, illness or death of a family member), for you. Please read more about cancellation conditions in our Terms and conditions.
When does the language course start and in which time do I have to book the accommodation? Are there fixed start dates?
Most courses start on Mondays and end on Fridays. The first day of the course usually begins with the placement test and then you will be allocated to the respective classes. If you have booked an accommodation, you can usually move in the Sunday and move out the Saturday, so that you have a little time to acclimatise. In many schools, you also have the option to book extra nights at the accommodations. Thus you can already arrive on friday or saturday before your course starts or stay a few days after your course.
In the booking form it is asked if I need a visa. Will Lingoschools or the language school apply for my visa?
Should you require a visa, you will have to take care of applying for a visa on time by yourself. Most language schools provide only a "Letter of Acceptance", a kind of invitation from the school. This is considered to be a credible certification for participation in a language course and booking an accommodation and it can be attached to your visa application. The "Letter of Acceptance" is also obligatory for EU citizens to entry into Russia.

Flight and accommodation:

Do I have to book an accommodation?
Most of the language schools offer host families as accommodation option. Here you will live with a local family and you can practice your language skills outside of your class room. Other accommodations available are apartments where you live together with other students or private apartments. A detailed list of the different types of accommodation can be found in our general language trip information.
Is it obligatory to book an accommodation when I book a language course?
No, the booking of an accommodation is optional. You can book every language course without an accommodation. If you want to try to find an accommodation (for example hotel, hostel, at friend’s or relative’s places, etc.) by yourself, you may do so.
Can I also book a flight at Lingoschools?
No, as a language travel agent we are not allowed to book flights for you. You have to arrange arrival and departure by yourself.
How and where do I enter my flight dates?
If you booked an airport transfer (Airport pickup) at the language school, you should inform us in advance of your flight details so that we can forward them to the language school.

You can send us your flight data easily via our contact form (subject: "Flight Data"). You can find the contact form in Service and help.

For a smooth organization we require your name, flight number, arrival time and Airport.

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